Frequently Asked Questions (FAQ)

1. Kas yra Second ride
   SecondRide is a dedicated marketplace for equestrians to buy, sell, and exchange tack, equipment, and accessories in a safe and trustwort testioju
2. How does SecondRide work?
   Simply create an account, list your items for sale, or browse available gear. Buyers and sellers can connect, arrange transactions, and trade with confidence.
3. What types of items can I sell on SecondRide?
   You can sell anything related to equestrian sports, including saddles, bridles, riding apparel, horse care products, and more. We do not allow the sale of live animals.
4. Is it safe to buy and sell on SecondRide?
   Yes! We are committed to fostering a trusted equestrian community. Our platform encourages transparency and fair dealings to ensure safe transactions.
5. Does SecondRide charge any fees?
   Listing items is free. However, we take a commission from every item sold, which is deducted from the total item price. This means the seller covers the commission, and the buyer only pays for the item and shipping.
6. Can I return or exchange an item?
   Yes, you can return an item if the description was inaccurate or if the quality does not meet your expectations. If you experience any issues, please contact our support team for assistance.
7. How can I contact support?
   If you have any questions or issues, feel free to reach out to our support team through our website or social media channels.
8. How do I ship an item after selling it?
   Once your item is sold, you will receive shipping instructions from our shipping partners.
9. Who pays for shipping?
   The buyer is responsible for covering the shipping costs. The total price, including shipping, will be visible before finalizing the purchase.
10. How can I ensure my listing gets more visibility?
    To attract more buyers, provide clear photos, write an accurate description, and set a competitive price. You can also prescribe to subscribtions to promote your items.
11. How long does it take to sell an item?
    The time it takes to sell an item depends on demand, price, and how well your listing is presented. Popular and well-priced items tend to sell faster.
12. What should I do if I don’t receive my purchased item?
    If you haven’t received your item within the expected timeframe, first contact the seller. If the issue isn’t resolved, reach out to our support team for assistance.
13. Can I edit or delete my listing?
    Yes, you can edit or remove your listing at any time before the item is sold. Go to your account dashboard to make changes.
14. What happens if a seller doesn’t ship the item?
    If the seller fails to ship the item within the agreed timeframe, the transaction may be canceled, and the buyer will receive a refund.
15. Can I sell new and second-hand items?
    Yes! You can sell both new and used equestrian gear. Just make sure to accurately describe the item’s condition in your listing.
16. Is there a rating or review system?
    Yes! Buyers and sellers can leave reviews after completing a transaction to help maintain a trustworthy marketplace.
17. Can I sell items internationally?
    Currently, SecondRide operates within Baltic countries. International shipping options depend on the seller’s preferences and the buyer’s location.